IF YOU DONT SEE WHAT YOU ARE LOOKING FOR PLEASE CONTACT US : [email protected]
HOURS:
Monday - Thursday: 9:00 a.m. - 5:00 p.m., Friday: 9:00 a.m. - 3:00 p.m., Saturday: 9:00 a.m. - 1:00 p.m. Email and Fax 24 hours a day 7 days a week. *Prices and availability are subject to change at anytime without notice! We try our best to give you high quality animals! No live arrival guarantee on amphibians at anytime. Ice/Heat packing available on request.
Terms & Other Information:
1. No live arrival guarantee for shipments that are delayed or mishandled by the carrier or consignee is not available for first attempt delivery. 2. No live arrival guarantee on shipments traveling or destined to areas below 40(f) degrees or above 89(f) degrees. 3. No live arrival guarantee on amphibians at anytime. 4. No live arrival guarantee on shipments that have signature waive. 5. No live arrival guarantee on export orders being sent outside the United States. 6. All claims must be be called in and unacceptable animals returned within 24 hours of arrival at destination airport. If you are calling after hours or on weekends LEAVE A MESSAGE stating the exact nature of your claim. Please be sure to include your name, phone number, exact nature of the problem, exact number and species involved. All claims must be accompanied by a digital photo showing the animals and our shipping box, shipping label, or airway bill. Photos should be emailed to [email protected] or sent by postal service within 24 hours of receiving your order. 7. All returned orders will be charged a 20% restocking fee. 8. Prices are subject to change without notice. 9. The purchaser agrees to pay all expenses, including legal expenses, court costs and attorney fees paid by the seller in endeavoring to collect these invoiced items. All amounts over 60 days shall be subject to a 2% monthly service charge. 10. No minimum order!!! You may buy as much or as little as you want! No order is too small!!! 11. No guarantee that animals are free of parasites. 12. Sexing animals: Additional fees may be charged depending on the specific requirements of each individual request. Sexing is done at our best effort, but is not guaranteed.
PLEASE NOTICE:
Your order is a legally binding contract. By placing your order you acknowledge that you have read, fully understand, and agree to our terms of sale. You also acknowledge and agree to pay all expenses including legal fees, court costs, and attorney fees paid by the seller when attempting to collect on a breech of these terms. We are not responsible for customers that ignore our terms of sale. All sales are final.
Payment:
For your convenience we also accept Visa, Mastercard, and American Express. Payments may also be made by bank transfer.
Monday - Thursday: 9:00 a.m. - 5:00 p.m., Friday: 9:00 a.m. - 3:00 p.m., Saturday: 9:00 a.m. - 1:00 p.m. Email and Fax 24 hours a day 7 days a week. *Prices and availability are subject to change at anytime without notice! We try our best to give you high quality animals! No live arrival guarantee on amphibians at anytime. Ice/Heat packing available on request.
Terms & Other Information:
1. No live arrival guarantee for shipments that are delayed or mishandled by the carrier or consignee is not available for first attempt delivery. 2. No live arrival guarantee on shipments traveling or destined to areas below 40(f) degrees or above 89(f) degrees. 3. No live arrival guarantee on amphibians at anytime. 4. No live arrival guarantee on shipments that have signature waive. 5. No live arrival guarantee on export orders being sent outside the United States. 6. All claims must be be called in and unacceptable animals returned within 24 hours of arrival at destination airport. If you are calling after hours or on weekends LEAVE A MESSAGE stating the exact nature of your claim. Please be sure to include your name, phone number, exact nature of the problem, exact number and species involved. All claims must be accompanied by a digital photo showing the animals and our shipping box, shipping label, or airway bill. Photos should be emailed to [email protected] or sent by postal service within 24 hours of receiving your order. 7. All returned orders will be charged a 20% restocking fee. 8. Prices are subject to change without notice. 9. The purchaser agrees to pay all expenses, including legal expenses, court costs and attorney fees paid by the seller in endeavoring to collect these invoiced items. All amounts over 60 days shall be subject to a 2% monthly service charge. 10. No minimum order!!! You may buy as much or as little as you want! No order is too small!!! 11. No guarantee that animals are free of parasites. 12. Sexing animals: Additional fees may be charged depending on the specific requirements of each individual request. Sexing is done at our best effort, but is not guaranteed.
PLEASE NOTICE:
Your order is a legally binding contract. By placing your order you acknowledge that you have read, fully understand, and agree to our terms of sale. You also acknowledge and agree to pay all expenses including legal fees, court costs, and attorney fees paid by the seller when attempting to collect on a breech of these terms. We are not responsible for customers that ignore our terms of sale. All sales are final.
Payment:
For your convenience we also accept Visa, Mastercard, and American Express. Payments may also be made by bank transfer.
RETURN POLICY
- When purchasing live stock purchaser agrees to accept shipment and be available for first attempt delivery.
- In the case that purchaser does not accept shipment, made error on delivery address, or any situation that causes delay or returned shipment, there is no refund.
- Returned shipments can incur unpacking fee of 20%, cost of both freight charges, and any damage to live stock.
- Any credit will be applied to next order. Credits are void after 90 days.